Refund policy


AZEEZMART – Return & Refund Policy

  1. Return Eligibility: Customers can request a return within 7 days of delivery if the product is damaged, defective, incorrect, or significantly different from the description.
  2. Product Condition: Returned products must be unused, undamaged, and in their original packaging, with all accessories, tags, and invoices included.
  3. Non-Returnable Items: Certain products may not be eligible for return due to hygiene, customization, or other product-specific restrictions. Such conditions will be mentioned on the product page.
  4. Refund Process: Once the returned product is received and inspected, eligible refunds will be processed to the original payment method. Processing time may vary depending on the payment provider.
  5. Damaged/Wrong Products: If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with photos/videos of the product and packaging for verification.
  6. Contact Us: For return or refund requests, contact entiresolution15@gmail.com with your order number and reason for the request. Our team will guide you through the process.